(5 Min Read)
Great article. In many businesses, there is not an endless pool of new clients/customers to pursue, so loosing a customer and getting a bad reputation significantly impacts the remaining pool you may be targeting.
Martin - Thanks for the comment. Like you, I've seen this a few times unfortunately :)
Great article. In many businesses, there is not an endless pool of new clients/customers to pursue, so loosing a customer and getting a bad reputation significantly impacts the remaining pool you may be targeting.
Martin - Thanks for the comment. Like you, I've seen this a few times unfortunately :)